using Fitness_core_BE.Models.Enums;

namespace Fitness_core_BE.DTOs.Ticket
{
    public class TicketDetailDto
    {
        public Guid TicketId { get; set; }
        public string MainReason { get; set; }
        public DateTime CreateDate { get; set; }
        
        // User Information
        public Guid UserId { get; set; }
        public string UserName { get; set; }
        public string UserEmail { get; set; }
        public string UserPhoneNumber { get; set; }
        
        // Admin Information (nullable)
        public Guid? AdminId { get; set; }
        public string? AdminName { get; set; }
        public string? AdminPhoneNumber { get; set; }
        
        // Category Information
        public Guid? TicketCategoryId { get; set; }
        public string? TicketCategoryName { get; set; }
        public PriorityLevel? PriorityLevel { get; set; }
        
        // Status Information
        public TicketStatusEnum TicketStatus { get; set; }

        // Feedback Information
        public int? UserRating { get; set; }
        public string? UserFeedback { get; set; }
        public DateTime? FeedbackAt { get; set; }

        // Messages
        public List<TicketMessageDto> Messages { get; set; } = new List<TicketMessageDto>();
    }
    
    public class TicketMessageDto
    {
        public Guid MessageId { get; set; }
        public bool IsSentByAdmin { get; set; }
        public string Message { get; set; }
        public string? AttachmentURL { get; set; }
        public DateTime CreateDate { get; set; }
        public int? FKDocumentId { get; set;  }
    }
}