first commit

DTOs/Ticket/TicketDto.cs

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+using Fitness_core_BE.Models.Enums;
+
+namespace Fitness_core_BE.DTOs.Ticket
+{
+    public class TicketDto
+    {
+        public Guid TicketId { get; set; }
+        public string MainReason { get; set; }
+        public DateTime CreateDate { get; set; }
+        
+        // User Information
+        public Guid UserId { get; set; }
+        public string UserName { get; set; }
+        public string UserEmail { get; set; }
+        
+        // Admin Information (nullable)
+        public Guid? AdminId { get; set; }
+        public string? AdminName { get; set; }
+        
+        // Category Information
+        public Guid? TicketCategoryId { get; set; }
+        public string? TicketCategoryName { get; set; }
+        public PriorityLevel? PriorityLevel { get; set; }
+
+        // Rating
+        public int? UserRating { get; set; }
+        
+        // Status Information
+        public TicketStatusEnum TicketStatus { get; set; }
+    }
+}