Add md file features in region, route, store, fleet, pricing, procurement, SFA, promotions, returns, finance, reporting, notifications, integration, and mobile capabilities
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# 21 — Notifications & Alerts
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**Status**: Not Started
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**Depends On**: 02 — Stock Ledger, 12 — Store Management, 08 — Sales Agent Controls
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---
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## Goal
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Covers [mainPlan.md §15](./mainPlan.md#15-notifications--alerts) in full
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— a cross-cutting delivery mechanism (email/SMS/push) triggered by events other steps already
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produce.
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---
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## Background / Context
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No notification channel exists in this codebase today. This step is purely the delivery mechanism
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and trigger wiring; the underlying conditions it watches for are already defined elsewhere
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(reorder point in [02_stock_ledger.md](./02_stock_ledger.md), credit limit in
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[12_store_management.md](./12_store_management.md), route deviation logic in
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[09_fraud_controls.md](./09_fraud_controls.md)).
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---
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## Data Model Changes
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### Notification
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`RecipientUserId`, `Type`, `Payload` (JSON), `Channel` (`Email`, `SMS`, `Push`, `InApp`), `SentAt`,
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`ReadAt` (nullable).
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---
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## API Endpoints
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| Function reference | Endpoint intent |
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|---|---|
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| `sendLowStockAlert(warehouseId, sku)` | Internal — triggered when a stock movement crosses the reorder point set in [02_stock_ledger.md](./02_stock_ledger.md) |
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| `sendCreditLimitBreachAlert(storeId)` | Internal — triggered on order/invoice creation when `Store.OutstandingBalance` exceeds `Store.CreditLimit` |
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| `sendApprovalPendingNotification(approverId, requestId)` | Internal — triggered by `submitOrderForApproval` ([08_sales_agent_controls.md](./08_sales_agent_controls.md)) and return approval ([18_returns_claims.md](./18_returns_claims.md)) |
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| `sendRouteDeviationAlert(routeId, salesRepId)` | Internal — triggered from [09_fraud_controls.md](./09_fraud_controls.md)'s anomaly flag |
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| — | `GET /api/notifications` — recipient's own notification inbox |
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| — | `PUT /api/notifications/{id}/read` |
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---
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## Business Rules
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- Every `send*` function in §15 is a trigger, not a user-facing endpoint — the only client-facing
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endpoints are inbox read/list.
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- Notification delivery failures (e.g. SMS provider down) must not roll back the business
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transaction that triggered them — fire-and-forget, logged separately.
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---
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## Open Questions
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- Which channels are actually needed at launch — in-app only, or SMS/email/push from day one? This
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significantly changes the infrastructure needed (third-party provider integration, see
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[22_integration_api.md](./22_integration_api.md)).
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---
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## Implementation Notes
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> Fill this section in during planning discussion before writing any code.
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